Course Overview

Category / Topic: ERP/CRM Systems, Product Management, Business Process Optimization

Language: Czech

Learning Format: Online

€288
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{"title":"Key Account Management","shortDescription":"The course deals with the issue of key customers and caring for them. It is often said that it is not so difficult to acquire a customer as it is to keep them, and the primary cause of customer loss is indeed insufficient customer care. Throughout the course, you will learn about the characteristic features of a key customer, methods of acquiring them, how to create strategic plans, how to set up customer care, and how to create and maintain good business relationships.","description":"<h2>Master Key Account Management to Elevate Your Business Success</h2>\n\n<p>Unlock the potential of your business with our Key Account Management course designed for professionals eager to enhance their strategic customer relationships. This course offers actionable insights into successful corporate strategies and effective customer communication, ensuring you stand out in today’s competitive market.</p>\n\n<ul>\n <li><strong>Target Audience:</strong> Business professionals, account managers, and anyone involved in customer relationship management.</li>\n <li><strong>Course Duration:</strong> 1 day.</li>\n <li><strong>Course Format:</strong> Online (virtual participation available).</li>\n <li><strong>Certification:</strong> Yes, a certificate will be awarded upon completion.</li>\n</ul>\n\n<h3>Detailed Course Description:</h3>\n<ul>\n <li><strong>Skills Gained:</strong> Strategic customer management, effective communication strategies, practical management techniques, and in-depth knowledge of corporate strategies.</li>\n <li><strong>Course Outline:</strong>\n <ul>\n <li>Understanding Key Customers</li>\n <li>Implementing Corporate Strategy</li>\n <li>Effective Management Techniques</li>\n <li>Customer Communication Strategies</li>\n <li>Hands-on Practice</li>\n <li>Group Discussion, Summary, and Conclusion</li>\n </ul>\n </li>\n <li><strong>Bonuses:</strong> Access to exclusive materials, expert consultations, and networking opportunities.</li>\n</ul>\n\n<p>Don’t miss the chance to enhance your skills and advance your career! Join us for an engaging and informative experience that will transform your approach to key account management. Register today to secure your spot!</p>","rating":0,"reviewCount":0,"reviews":[]}