{"title":"Key Account Management","shortDescription":"Kurz se zabývá problematikou klíčových zákazníků a péčí o ně. S oblibou se říká, že není ani tak těžké zákazníka získat, jako si jej udržet a primární příčinou ztráty zákazníka je právě nedostatečná zákaznická péče. <br>V průběhu kurzu se dozvíte informace o charakteristických rysech klíčového zákazníka, o metodách jeho získání, jakým způsobem vytvořit strategické plány, jak nastavit péči o zákazníka a jak vytvářet a udržovat dobré obchodní vztahy.","description":"<h2>Master Key Account Management to Elevate Your Business Success</h2>\n\n<p>Unlock the potential of your business with our Key Account Management course designed for professionals eager to enhance their strategic customer relationships. This course offers actionable insights into successful corporate strategies and effective customer communication, ensuring you stand out in today’s competitive market.</p>\n\n<ul>\n <li><strong>Target Audience:</strong> Business professionals, account managers, and anyone involved in customer relationship management.</li>\n <li><strong>Course Duration:</strong> 1 day.</li>\n <li><strong>Course Format:</strong> Online (virtual participation available).</li>\n <li><strong>Certification:</strong> Yes, a certificate will be awarded upon completion.</li>\n</ul>\n\n<h3>Detailed Course Description:</h3>\n<ul>\n <li><strong>Skills Gained:</strong> Strategic customer management, effective communication strategies, practical management techniques, and in-depth knowledge of corporate strategies.</li>\n <li><strong>Course Outline:</strong>\n <ul>\n <li>Understanding Key Customers</li>\n <li>Implementing Corporate Strategy</li>\n <li>Effective Management Techniques</li>\n <li>Customer Communication Strategies</li>\n <li>Hands-on Practice</li>\n <li>Group Discussion, Summary, and Conclusion</li>\n </ul>\n </li>\n <li><strong>Bonuses:</strong> Access to exclusive materials, expert consultations, and networking opportunities.</li>\n</ul>\n\n<p>Don’t miss the chance to enhance your skills and advance your career! Join us for an engaging and informative experience that will transform your approach to key account management. Register today to secure your spot!</p>","rating":0,"reviewCount":0,"reviews":[]}