{"title":"ITIL® 4 Foundation","shortDescription":"<strong>ITIL® is the most well-known set of best practices for implementing IT Service Management in the world</strong>. ITIL® version 4 introduces IT Service Management through the lens of the Service Value System (SVS), which provides a comprehensive view of how to successfully contribute to the value of the organization, as well as how to utilize concepts from models such as Lean IT, Agile, DevOps, and organizational change management. This foundational course will introduce you to the main principles, dimensions, and practices of ITIL® 4. You will earn 14 PDU for this course.","description":"<h2>Master ITIL® 4: Your Path to Service Management Excellence</h2>\n\n<p>Unlock the potential of IT service management with our comprehensive ITIL® 4 Foundation course. Designed to equip you with essential skills and knowledge, this course lays the groundwork for a successful career in IT service management.</p>\n\n<ul>\n <li><strong>Target Audience:</strong> IT professionals, service managers, and individuals aspiring to enhance their service management skills.</li>\n <li><strong>Course Duration:</strong> 2 days.</li>\n <li><strong>Course Format:</strong> Online.</li>\n <li><strong>Certification:</strong> Yes, participants will receive a certification upon completion.</li>\n</ul>\n\n<h3>Detailed Course Description:</h3>\n<ul>\n <li><strong>Skills Gained:</strong> \n - Understanding of the ITIL® Framework \n - Knowledge of the key principles and practices of ITIL® \n - Ability to implement the ITIL® Service Value System\n </li>\n <li><strong>Course Outline:</strong>\n <ul>\n <li>Overview of ITIL® 4</li>\n <li>The ITIL® Framework</li>\n <li>The ITIL® Guiding Principles</li>\n <li>The ITIL® Service Value System (SVS)</li>\n <li>Key ITIL® Practices</li>\n <li>Other ITIL® Practices</li>\n </ul>\n </li>\n <li><strong>Bonuses:</strong> \n - Access to exclusive study materials \n - Online consultations with expert lecturers from ICT Pro\n </li>\n</ul>\n\n<p>Don't miss the chance to enhance your expertise! Enroll now to secure your spot in our upcoming sessions on June 18-19 and August 11-12, 2025. Join us in transforming your service management skills and elevating your career!</p>","rating":0,"reviewCount":0,"reviews":[]}