Transformation Manager/IT Service Manager and Head of IT Change Management Department

Seller Name:

Pavlik Frantisek

Industry Expertise:

Industry Expertise Options:

[{"label":"Adobe","value":"Adobe"},{"label":"Amazon Web Services (AWS)","value":"Amazon Web Services (AWS)"},{"label":"Arista Networks","value":"Arista Networks"},{"label":"Atlassian","value":"Atlassian"},{"label":"Box","value":"Box"},{"label":"Broadcom","value":"Broadcom"},{"label":"Check Point Software","value":"Check Point Software"},{"label":"Cisco","value":"Cisco"},{"label":"Citrix Systems","value":"Citrix Systems"},{"label":"Dell Technologies","value":"Dell Technologies"},{"label":"DocuSign","value":"DocuSign"},{"label":"Elastic NV","value":"Elastic NV"},{"label":"Epic Systems","value":"Epic Systems"},{"label":"F5 Networks","value":"F5 Networks"},{"label":"Fortinet","value":"Fortinet"},{"label":"Google","value":"Google"},{"label":"HP (Hewlett-Packard)","value":"HP (Hewlett-Packard)"},{"label":"HubSpot","value":"HubSpot"},{"label":"IBM","value":"IBM"},{"label":"Informatica","value":"Informatica"},{"label":"Intuit","value":"Intuit"},{"label":"Juniper Networks","value":"Juniper Networks"},{"label":"Micro Focus","value":"Micro Focus"},{"label":"MongoDB","value":"MongoDB"},{"label":"MuleSoft","value":"MuleSoft"},{"label":"NetApp","value":"NetApp"},{"label":"New Relic","value":"New Relic"},{"label":"OpenText","value":"OpenText"},{"label":"Oracle","value":"Oracle"},{"label":"Palo Alto Networks","value":"Palo Alto Networks"},{"label":"Progress Software","value":"Progress Software"},{"label":"Qualys","value":"Qualys"},{"label":"Red Hat","value":"Red Hat"},{"label":"Salesforce","value":"Salesforce"},{"label":"SAP","value":"SAP"},{"label":"SAS Institute","value":"SAS Institute"},{"label":"ServiceNow","value":"ServiceNow"},{"label":"Shopify","value":"Shopify"},{"label":"Snowflake","value":"Snowflake"},{"label":"SolarWinds","value":"SolarWinds"},{"label":"Splunk","value":"Splunk"},{"label":"Square (Block, Inc.)","value":"Square (Block, Inc.)"},{"label":"Symantec","value":"Symantec"},{"label":"Tableau Software","value":"Tableau Software"},{"label":"Trend Micro","value":"Trend Micro"},{"label":"VMware","value":"VMware"},{"label":"Workday","value":"Workday"},{"label":"Zoom Video Communications","value":"Zoom Video Communications"},{"label":"Zuora","value":"Zuora"}]

Product name:

Transformation Manager/IT Service Manager and Head of IT Change Management Department

Country:

Slovakia

Description:

I can offer my 15 years of experience in IT/Telco/Banking industry. 
I have spent last 10 years in core team of CIOs, participating in top transformation projects related to IT Service management, IT Outsourcing, IT strategy, IT Governance and Organization change, IT Processes implementation, IT Costs management and charging, Performance management and IT Culture change.

My strength is rare combination of leader, service manager, financial manager and project manager, with deep technical background and experience with IT processes. I am able to deliver also technical/commercial/contractual content including communication and presentation to customers or vendors at board level.

My core competencies are:
 
Leading transformation of your IT organization including setup of your IT Governance, IT Strategy, IT processes and IT culture.
 
 
 
Establishing IT Service management, especially Service level management, Vendor management, Contract management and Asset/License management processes.
 
 
 
IT Cost management from quick savings to strategic cost management including IT cost model and full IT costs charge-back to business units.
 
 
 
Managing and taking full responsibility of outsourcing during tender, transition and transformation including preparation of professional tender documentation, contract preparation and negotiation.
 
 
 
Creation of commercial IT services offers and contracts including Service description, SLAs, cost and price model.
 
 
 
Transition and Transformation during outsourcing or service provisioning.
 
 
 
IT Service management of ongoing services.
 
 

Short description:

Language Seniority:

[{"language":"Czech","seniority":"Professional working proficiency"},{"language":"English","seniority":"Professional working proficiency"},{"language":"Slovak","seniority":"Native or bilingual proficiency"}]

Skill Seniority:

[{"skill":"Disaster Recovery ","seniority":"Senior"},{"skill":"Desktop","seniority":"Senior"},{"skill":"Network","seniority":"Senior"},{"skill":"Servers","seniority":"Senior"},{"skill":"Project Management practice","seniority":"Senior"},{"skill":"Server OS administration","seniority":"Senior"}]